1. Acceptance of Terms
By accessing and using the services provided by Crystal McNeil ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
We provide technical consulting, software development, and related services including but not limited to:
- Full-stack web application development
- Technical consulting and architecture guidance
- Code review and performance optimization
- Technical leadership and team mentoring
- Rapid prototyping and MVP development
3. Service Agreements
All services are provided under separate service agreements that will be executed prior to commencement of work. These terms govern the general use of our website and services, while specific project terms will be detailed in individual service agreements.
4. Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Consultation sessions require payment in advance
- Project-based work may require milestone payments
- All payments are processed securely through Stripe
- Refunds are subject to the terms outlined in our Refund Policy
5. Intellectual Property
Unless otherwise specified in a service agreement:
- Client retains ownership of their existing intellectual property
- Work product created specifically for the client will be owned by the client upon full payment
- General methodologies, tools, and techniques remain our intellectual property
- Open source components will be used in accordance with their respective licenses
6. Confidentiality
We maintain strict confidentiality regarding all client information, project details, and proprietary information shared during the course of our engagement. We will not disclose confidential information to third parties without written consent, except as required by law.
7. Limitation of Liability
Our liability for any claims arising from our services is limited to the total amount paid for the specific service in question. We are not liable for any indirect, incidental, or consequential damages.
8. Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted availability. We reserve the right to modify or discontinue services with reasonable notice.
9. Governing Law
These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at: